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At EstrogenCanada, we take pride in the quality of our products and stand by the ingredients we use. However, due to the nature of our products, we have specific policies regarding returns, exchanges, and refunds.

1. Lost or Damaged Shipments

If your order is lost or arrives damaged in the mail, we will send a replacement at no additional cost. Please contact us at info@estrogencanada.com with your order details.

2. Returns & Exchanges

Due to the nature of our products, we cannot accept returns or exchanges. Once a product has been shipped, it cannot be returned for safety and hygiene reasons.

3. Refunds

We offer refunds only in cases where the product is defective. If you believe your product is defective, please email info@estrogencanada.com with details and any supporting photos.

4. Our Quality Guarantee

We guarantee the quality and concentration of our ingredients, but we cannot guarantee individual results. Every human body is unique, and skincare outcomes can vary. Our formulations are based on scientific studies with strong results, but it is impossible to predict with 100% certainty how any one person will respond.

Unlike companies that make unrealistic promises, we are committed to honesty and science. Any company that guarantees results with skincare is misleading its customers—we would rather be truthful than promise the impossible.

5. Satisfaction Resolution

If you have used our product for six months and are not satisfied, please reach out to us at info@estrogencanada.com. We value our customers and will work with you to find a solution.

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